Our customer net is highly appreciated and the number of users is constantly increasing. This forces and encourages us to continuously strive to exceed your expectations in delivering high quality functionality.
Today about 40 per cent of Södra Cell’s delivered volumes are electronically ordered. This means that about 45 paper mills order pulp from Södra by sending information from their business system directly, by entering the required information on Pulp+, or by using a combination of the two.
By using a fully connected setup that integrates your business system directly to ours, you will receive a number of advantages:
• Efficient daily routines • An optimized supply chain • A quick response –both for questions and if problems arise
To become fully connected requires some manual setup work, but once the setup is running, it will require less manual work on a daily basis. Once fully connected business information is directly transferred between your order systems and ours. This means the reduction of transaction costs and increased productivity for both parties. Linked systems also make it possible to use supplier managed inventory – SMI, where order and stock consumption can be automatically interchanged between our systems, saving time and reducing administration costs.
Using SMI the following information can be exchanged:
• Stock level reports • Consumption forecasts • Delivery plans • Consumption reports • Advance shipping notices • Goods receipts
The information that will be exchanged between our systems automatically and that which will be entered manually on Pulp+, is something that we decide together in each individual case in order for the customer to get the most out of the setup. When a full connection is used all information is transferred electronically between business systems. Our e-hub enables information to be exchanged with full compatibility from several different standard formats.
As mentioned previously, Pulp+ has a variety of different functions and tools to help you in your daily and strategic work. It can help you to handle your pulp business and pulp development and to manage and access different types of important information.
We are constantly developing Pulp+. Our own experiences accompanied by feedback from our customers has resulted in new functions and better information being made available. Our customers and users of Pulp+ play an vital role in the development of our extranet and your feedback on the functions that are presently available, as well as requests for new functions that you would find useful, are of great value to us.
The combination of manually entering information online for transfer between fully connected business systems is a highly flexible and popular solution. Here are three different examples:
Examples: Customer mill 1: This mill receives regular, large deliveries and has appropriate logistics. The customer is well prepared for e-business so we have agreed to move to SMI and fully connect their business systems to Södra’s.
Customer mill 2: This mill also receives regular, large deliveries from Södra. However, the customer has limited resources to develop system IT links, so they chose to use PulpServices Online for entering and transferring the required information to Södra.
Customer mill 3: This mill consumes quite low volumes from Södra. The best solution is to use PulpAccess to make up-to-date planning information available to both parties. Information is entered via PulpServices Online.
The e-Hub solution makes information from various customers compatible with our systems. While most of our e-business customers use the PapiNet (PAPINET) format, others use XCBL, GUSI and Chem XML. The e-Hub makes all data mutually readable and securely transferable, as shown in the following illustration: