How do I download Tryggve?
The app is available on Google Play and the App Store. The employee version currently requires an activation code.
Do I have to allow notifications and location services to use the app?
Yes, to make use of Tryggve and for the app to function as intended, you need to allow the app to use location services and send notifications. Notifications are required for you to receive reminders and for alarms to be sent, even in silent mode. Location services are needed for your position to be sent in case of an alarm.
What is a work timer?
It is a timer you start before a work task. If it counts down to zero without you stopping it, an alarm is sent to your emergency contacts with both your location and your phone number.
Can I extend the timer?
Yes, you can extend an active timer if the work takes longer than expected.
Will I get reminders when the timer is about to run out?
Yes, you will receive reminders beforehand so you have the opportunity to switch it off before the alarm is sent to your emergency contacts.
How many emergency contacts do I need?
At least one is mandatory, but the app recommends adding three for increased security.
What does it mean to be an emergency contact?
An emergency contact is a person who can receive alarms and help you if needed. The contact must accept your request before they can receive alarms.
What happens if an alarm is triggered?
When the timer reaches zero, an alarm is activated and sent to your emergency contacts, along with your location and contact details. You can also cancel an alarm if everything is alright.
What is "Safe Arrival Home"?
A feature where you specify when you expect to be home after a trip or workday. If you do not switch off the timer in time, an alarm is sent to your emergency contacts with your location.
What happens if my mobile battery runs out when a timer is active?
If your phone dies while the timer is running, an alarm will be sent to your emergency contacts when the time is up, with your last saved location. Therefore, always make sure to have a fully charged phone when heading out to work alone, or bring a powerbank with you.