Processing of personal data
Södra’s processing of personal data is in accordance with applicable laws and regulations.
When you communicate with us, in matters related to setting up personal accounts, submitting a form of application, or general inquiries, we need to store your contact details in order to process your inquiry and contact you in response to the matter. The personal data gathered and/or received from you will be used by Södra and its affiliated partners. The information is never rented or sold to third parties. The recipient of such information is required to protect the confidentiality and security of the personal data and may not reuse it for any other purpose than what has been instructed by Södra.
When you communicate with us via the website, such as by setting up personal accounts, using forms to make any sort of notification or application, leaving a comment, or asking a question, we need to store your contact details so we can process your case and contact you regarding the case. We only store the information you have chosen to provide. The information will only be processed by us to manage the case but may, within the scope of this management, be shared with our partners. These partners are bound by agreements containing confidentiality obligations towards us and act as personal data assistants processing personal data according to our instructions.
Definitions
Personal data is information that can be linked to a living individual.
A data controller can be an individual or an organisation. They decide what personal data to collect and how it will be used.
Processing data includes collecting, recording, organising, structuring, storing, adapting, altering, retrieving, consulting, using, disclosing, disseminating, aligning, combining, restricting, erasure or destruction of data.
How do we protect your personal data?
Disclosing personal data on the internet always poses a potential risk. We continuously take all reasonable and appropriate technical and organizational measures to protect your personal data and other important information from unauthorized access, redistribution, change, and destruction.
How long do we store your Personal Data?
We retain your personal data as long as it is necessary given the purpose of the processing, for example, to handle a case, fulfill entered agreements, or meet our legal obligations. If you have given consent to the processing of personal data, you can withdraw your consent to the continued processing of your personal data at any time. Note that withdrawing consent does not affect processing that can be done without consent or that we must do to fulfill our legal obligations.