At Södra Cell, we believe in listening to and growing with our customers, basing our development on their requirements. Using regular customer surveys, we’ve built up a good picture of what value-added services our customers would like us to deliver – in addition to pulp with consistently high and environmentally-certified quality.
We’ve collected these services under the general banner of PulpServices. The long-term goal for PulpServices is for Södra Cell and its customers to do better business together. Both parties are part of the same value chain and PulpServices is about growing together in order to meet the market’s increasing demands for quality, productivity and efficiency.
The following services are provided under the PulpServices banner:
- Customised logistics services (PulpServices Logistics)
- Customised IT solutions, closely linked to logistics solutions (PulpServices IT)
- Various tools to stabilise pricing (PulpServices Hedging)
- Technical cooperation in the development of customer products (PulpServices Academy)
- Market information (PulpServices Update)
- Technical assistance in response to customer requests (PulpServices Support)
Additional information on PulpServices can be found on the PulpServices Online customer extranet. The site also includes a range of functions to make the different services easy to use. To access the site, you’ll need a user ID and password, obtainable via Södra Cell’s local sales offices.